One of the most difficult things when implementing new change, processes, strategies or software is creating buy-in.
A decent solution implemented well works better than a perfect solution implemented poorly.
At Avantas, we understand the labor management issues specific to healthcare and have the project management expertise needed to implement our solutions.
We follow a few simple rules when implementing new processes and/or technology:
- Development of cross-functional teams.
This ensures you get the key contributors, influencers, and decision-makers involved in the process from the start. - Create open lines for communication and feedback throughout the project.
This demonstrates the commitment to hear input and a genuine desire to help find the best solution to meet your needs. - Implement a pre-project assessment.
An assessment process at the beginning of the project helps all parties understand the current state across the organization and defines the future state the organization is working toward. - Include the skeptics and naysayers.
In most cases, including those individuals known to be skeptics and/or have challenging personalities on a project team can be incredibly transformative. Including them in the collaborative team and giving them a venue where their concerns are heard often leads to their buy-in. It’s surprising how fast a critic can become a cheerleader when they feel they are part of the solution.