June 29, 2018 – The importance of operational practices and policies and the role each employee plays in making sure they are followed is HR 101. But the fact is that deviation from guidelines happens, and it often has unexpected and costly consequences. With labor costs accounting for a significant portion of an organization’s budget, a lack of consistent workforce practices is damaging to the bottom line and employee morale.
Variances of practices from one department to another—which may seem insignificant at the time—result in frustration for staff and unnecessary expense to the organization, especially when aggregated at the enterprise level. Consistently applied staffing and scheduling practices create a framework of predictable results for productivity and efficiency, and positively impact staff morale.
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